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Refunds & Exchanges

  • You are able to return unwanted goods to us within 14 days of receipt of purchase.
  • Please enclose a completed Return/Exchange form with your items to ensure your request is actioned promptly. Please click here to download the form.
  • Refunds will only be for the product and do not include postage.
  • Refunds will be made by the original payment method.
  • Please be sure of your size before ordering, freight charges for returning incorrectly sized items are the responsibility of the customer.
  • All goods are to be returned in their original packaging including labels and header cards and are to be unused.
  • All exchange postage cost to be paid by the customer.
  • A 6% fee is charged on all Afterpay refunds.
  • Please contact info@trailrace.com.au if you have any questions regarding your refund or exchange.